Frequently Asked Questions
Is Told therapy?
No. Told is an AI wellness companion for your inner life — a place to say what you’re carrying, out loud. It’s not a substitute for professional mental health diagnosis or treatment. If you’re in crisis, please contact the 988 Suicide & Crisis Lifeline in the US, or 자살예방상담전화 at 109 in Korea.
How is this different from just talking to ChatGPT?
Three ways. First, Told is voice-first — you talk, not type. Second, Told remembers across conversations. When you come back weeks later, it already knows your context. Third, Told is built to listen to your inner life over time — not just respond to a single prompt.
How does Told compare to AI companion apps?
Most AI companion apps optimize for engagement — roleplay, entertainment, time-on-app. Told is built as a wellness companion: voice-first, judgment-free, and designed to listen to what’s actually on your mind. Told remembers what matters to you across conversations and knows when to stay quiet. Your words go out and come back to you.
Who can see my conversations?
No one. Your conversations are encrypted and private. We don’t review them, sell them, or use them to train models. You can delete your data at any time.
Is it free?
Told is free during early access. We’ll introduce a subscription plan later, but there will always be a meaningful free tier.
What languages does Told support?
Told currently supports English and Korean — both for the voice conversation and the app interface.
Does Told remember what I talk about?
Yes. As you talk to Told over multiple conversations, it remembers what matters to you — the things that keep coming up, the situations that weigh on you, the people and places that are important in your life. Everything stays private and is only used to make your conversations feel more natural and connected.
Can I use Told if I’m already in therapy?
Absolutely. Many people use Told between therapy appointments to talk through what comes up day-to-day. Told is not a replacement for therapy — it’s a complement. Think of it as a wellness companion between appointments.
Already using Told? Open the in-app Settings → FAQ for product-specific help.