Frequently Asked Questions

Is Told therapy?

No. Told is an AI wellness companion for your inner life — a place to say what you’re carrying, out loud. It’s not a substitute for professional mental health diagnosis or treatment. If you’re in crisis, please contact the 988 Suicide & Crisis Lifeline in the US, or 자살예방상담전화 at 109 in Korea.

How is this different from just talking to ChatGPT?

Told is a voice-first AI wellness companion. Bring a particular interest, good news, an everyday question or something difficult to say. Ask for a perspective, think something through or simply talk. You can use text too. Told can draw on available context from earlier conversations, and you can correct it when it gets something wrong.

How does Told compare to AI companion apps?

Told is built for an ongoing conversation with an openly AI wellness companion. There is room for interests, humor, reflection and invited honest perspective. You choose what to bring, change the subject or stop whenever you like. No problem or difficult disclosure is needed to begin.

Who can see my conversations?

No one. Only you can see your conversations — each account is isolated at the database level, and we test that isolation automatically on every server start. We don’t review them or sell them. Your connection is encrypted, voice recordings are encrypted where they’re stored, and deleting your account deletes everything — conversations, recordings, all of it, fully cleared within 30 days. The full story is at told.one/security.

Is it free?

Open Told and review the membership options and any allowance or trial terms shown for your account before choosing. Those displayed terms describe the offer available to you.

What languages does Told support?

Told currently supports English and Korean — both for the voice conversation and the app interface.

Does Told remember what I talk about?

Told can use saved context from earlier conversations. Saved history and what Told recalls in a reply are different: it can miss a detail or get one wrong. You can correct it. See the privacy policy for how conversation data is processed and kept.

Can I use Told if I’m already in therapy?

Absolutely. Many people use Told between therapy appointments to talk through what comes up day-to-day. Told is not a replacement for therapy — it’s a complement. Think of it as a wellness companion between appointments.